New Simu Klear Device Requests

Step 1: User Information

Full Name *

Your full name

Email Address

We'll send updates to this email

Phone Number *

Your contact phone number

No ID verification found. Please update your profile to add identification.

I confirm that the above information is accurate and up to date *

Step 2: Device Information

Request Type *

Select the action you want to take for your lost device

Primary IMEI *

Dial *#06# to find your IMEI

Secondary IMEI (Optional)

Leave blank for single SIM devices

Primary Phone Number *

Phone number used with this device

Secondary Phone Number (Optional)

Additional phone number if any

Purchase Receipt (Optional)

Upload proof of purchase (PDF, JPG, PNG - Max 5MB)

Step 3: Lost Information

Date of Loss *

When did you lose the device?

Location of Loss *

Where did you lose the device?

Additional Information

Any circumstances or details that might help

Police Report Reference (Optional)

If you filed a police report

Police Report (Optional)

Upload police report if available

Step 4: Review & Confirm

By submitting this request, you confirm that the information provided is accurate and that you are the rightful owner of this device.